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Looking for a walkthrough? Explore the guides & FAQ for lists, fair draws, hosting and backups.
Payments and membership
Sign in with the account used to buy Pro, then open Plans & billing. Use Refresh membership if a payment was just completed, or Manage billing to update payment details and cancel renewal. Do not purchase again while a confirmation is pending.
Plans & billing Paddle purchase support
Lists and cloud projects
Local lists belong to this browser. Export them before clearing browser data. Cloud projects are available in Workspace after signing in. If another device changed a project, refresh cloud and reopen it before saving to avoid overwriting someone else's changes.
Refunds & cancellation · Security & service providers
Contact
When reporting a problem, include the page, browser and a description of what happened. Do not send payment details, passwords or private participant lists.