Good rounds
start here.

No. Every wheel mode, fairness preset and the Popsicle style work free without an account. Sign-in is needed for cloud storage; hosted activities require the host to have Pro.

Wait for an active spin to finish, then check that at least one entry is eligible. Look for removed entries, locks or a temporary Adaptive restriction. Undo an accidental removal or review the rule before trying again.

No. Verified Random selects the outcome before the animation. Physics is gesture-driven and is for playful choices. Neither the name “Verified” nor an animation is an independent audit or a certification of a competition.

Do not assume separate wheel modes share the same local list. Use Workspace to prepare and open the intended mode, or export a backup before changing your setup. Review the destination list before a live draw.

Check UTF-8 encoding, comma separators, one or two columns, the 200 KB limit and 1–500 entries. Weights must be positive numbers no greater than 10,000. A rejected file leaves the current list unchanged. Export an Excel or Numbers workbook as CSV first; .xlsx is not accepted.

CSV import intentionally keeps duplicates as separate entries. They may be extra tickets. If you want one entry per exact name, use Remove duplicates, review the confirmation and keep the first entry’s weight. Undo list change can restore that organization change.

Only if all eligible entries have equal base weights. Pure keeps those weights unchanged between draws. Duplicate entries and custom weights can give a displayed name more total chance.

No. Balanced and Strong fairness adjust future weights; they do not guarantee a fixed distribution over a short session. Use visible weights and history to explain what happened.

No. Adaptive No repeat rests the last pick for the next draw. The optional Pro hosted rule excludes a winning entry for the whole activity. It does not apply to Fate’s multi-ring combinations.

Export the results. You can approve a genuinely new registration or duplicate the activity to start a fresh session. The copy keeps the base roster and repeat rule; guests must register again and previous results stay with the original.

Yes. Use the CSV control inside the intended Workspace ring, or select the intended ring in Layers. Check the preview before replacing it. Switching rings during a preview requires choosing the file again.

No. That switch is limited to single-ring Physical, Classic and Adaptive activities. Fate has separate ring state and result actions; inspect those before each round.

No. Only the host needs Pro for a hosted activity. Guests use its registration link, enter a display name and wait for host approval.

Registration starts as pending. The host must approve the entry before it enters the pool. Also check whether the entry already won in a win-once activity or whether registration was closed when the guest tried to join.

A normal share link opens a wheel setup; it is not the live display. For synchronized results, use the hosted activity’s Live display / OBS URL and keep that device online.

QR codes and URL-based shares have size limits. Large rosters or images may not fit. Use a backup file or a suitable hosted activity instead of shortening or losing entries without checking.

Local lists live in the original browser and device. Import a saved backup or open a cloud project after signing in to the same account. Clearing site data or using a private browser window can also separate or remove local storage.

Keep the current list and the original file. Confirm it is a SpinMatter backup JSON for the matching wheel, not a CSV or project export. Use Workspace for project imports. If it still fails, contact Support with the error and browser details, not the private roster.

Replacing a roster creates new entries. CSV rows do not carry image attachments from the previous list. Restore the earlier backup if needed, or attach the images to the new entries and export a new backup.

No. Presentation and random rules are separate. Choose the mode, weights and repeat policy intentionally; preview the visual style for readability.

Use the normal Spin button. Motion depends on the browser, secure context, device and permission. An unavailable sensor does not require replacing your roster or clearing browser data.

Check the sound control and device volume, then interact with the page intentionally. Browser policies and device capabilities affect audio and haptics. Do a real-device rehearsal; desktop emulation cannot verify those behaviors.

The current listed price is $3.99 per month or $26.99 per year, with applicable taxes shown at checkout. The annual option is billed once per year; the monthly option is billed monthly. Check the current plan and policy pages before paying.

No. Sign in with the purchase email and use Refresh membership on Pro. If confirmation is still pending, contact Support with the transaction context requested there, without sending payment credentials. Avoid a duplicate purchase.